Home Posts Tools About Us Contact
Tools & Downloads

Tools & remote support

Download our remote support agents, or jump straight to your service portals.

Remote Support Agents

Download & Run (no install required)

Pick your platform and download the lightweight agent. Once installed, our engineers can securely provide remote assistance — only when you allow it.

Windows

Remote Support Agent

For Windows 10 & 11. Choose your processor type. The unattended installer is for servers.

Download (x64) Download (ARM64) Unattended installer (.msi)
macOS

Remote Support Agent

For macOS 12 and later. Choose Apple Silicon (ARM64) or Intel (x64).

Download (Apple Silicon) Download (Intel x64)
Linux

Remote Support Agent

Support for major Linux distributions is on the way.

Coming soon
iOS

Mobile Support App

iPhone & iPad support app coming soon.

Coming soon
Android

Mobile Support App

Android support app coming soon.

Coming soon
Online Portals

Netability service portals

Access your Netability services, get support, and check live system status.

ServiceHub

Our IT service management portal — log tickets, track requests and manage your services.

Support Portal

Get help from our support team, browse knowledge base articles and open support cases.

Service Status

Live status of Netability SoCloud services — check uptime and any ongoing incidents.